The university offers full support in the processing of student visas to ensure that the transition from studying in Kazakhstan is effortless and easy. After the admissions letter has been issued, the students are walked through the documenting process for their visa and embassy appointments and planning their travel. When they arrive, the university organises airport pick-up and assists to complete regional registration. Furthermore, medical insurance is offered to all students. It includes basic healthcare services as well as medical emergencies during their studies. This helps ensure that students are safe and supported academically and health-wise.